Comcast hired Tom Wlodkowski as VP of Audience to focus on the usability of the companys products and services by people with disabilities
Comcast announced the industrys first voice-enabled television user interface, a solution that will revolutionize the way its Xfinity TV customers, especially those who are blind or visually impaired, navigate the X1 platform. The talking guide features a female voice that reads aloud selections like program titles, network names and time slots as well as DVR and On Demand settings. The feature will be available to all X1 customers in the next few weeks.About 19 million U.S. households have at least one member with a disability and according to the U.S. Census, there are 8.1 million people with a visual disability. In 2012, Comcast hired Tom Wlodkowski as VP of Audience to focus on the usability of the companys products and services by people with disabilities.Television is universally loved, and we want everyone to be able to enjoy it. The talking guide feature will enable all of our customers to experience the X1 platform in a new way, and give our blind and visually impaired customers the freedom to independently explore and navigate thousands of shows and movies. Were just scratching the surface of whats possible in the accessibility space and we are thrilled to have Tom and his team leading the charge, said Brian Roberts, Chairman and CEO, Comcast.The talking guide is the latest in a series of innovations created in the Comcast Accessibility Lab. In addition to voice guidance and one-touch access to closed captioning, Comcast created an online help and support resource for Xfinity customers looking for information about accessibility-related topics.
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